LOKITHOR FAQs (Frequently Asked Questions)

LOKITHOR focuses on Automotive Related Products for the perfect road trip, whether it's for roadside emergencies, outdoor adventures, or daily travels. Our goal is to provide portable and safe solutions for automotive emergencies and continuously offer innovative products to enhance the driving experience.

What Series Does LOKITHOR Have?
LOKITHOR has JA series, J series, AW series, and LiFePO4-Tech series jump starters.

What Are the Differences Among These Series?
JA series features 4 functions in 1 jump starter, it is a jump starter, an air compressor, a power bank, and a LED flashlight; the J series features 3 functions in 1 jump starter, it is a jump starter, a power bank, and a LED flashlight; AW series feature 5 functions in 1 jump starter, it is a jump starter, a car washer, an air compressor, a power bank, and a LED flashlight; LiFePO4-Tech series are made of LiFePO4 batteries.

What is the Difference Between J401 and J401X?
J401X can be used under 40°F extreme cold temperatures. J401 can be used in extreme environments from -4°F to 140°F.

Which Jump Starter Should I Get for My Vehicle?
You can check the starting current and capacity of gasoline engines or diesel engines that the jump starter is suitable for, as well as detailed features on the product page.

Where Can I Obtain the User Manual?
You can download PDF files of the user manual, specification sheet, troubleshooting guide, and safety information on the product page.

Is the LOKITHOR Jump Starter Compatible With Any Volt Outlets?
LOKITHOR jump starters are USB-C rechargeable, they are not dependent on the electrical service of your country, such as 120V or 220V. You can charge your device using an AC to USB-C adapter or a 12V to USB-C adapter. Moreover, a 12V USB-C Car Charger can be used in any country or vehicle with a 12V port, providing you with a versatile and convenient charging solution.

Is It Dangerous to Use a LOKITHOR Jump Starter?
It is safe with the latest BMS power management system to achieve short-circuit protection, over-current protection, reverse connection protection, over-heat protection, over-time protection, and clip falling-off protection.

Can I Keep the Jump Starter in the Car All the Time?
No, you can't. The store temperature of the LOKITHOR jump starter is -20℃ to 50℃. To ensure optimal performance and longevity of your jump starter, it is important to avoid exposing it to temperatures exceeding 60℃ or direct sunlight. It is recommended to store the jump starter in a cool and dry place to maintain its functionality and reliability.

How Long is the Warranty of LOKITHOR Jump Starters?
We offer a 1-year warranty normally. We offer a 2-year warranty for J2250, J3250 and JA3000.

How to Contact LOKITHOR?
General Inquiry: You can contact us through our online chat or via email at info@lokithorshop.com

After-sale Help: Regarding the order, returns, refund, please directly email to: service@lokithor.net