Thank you for the request. Despite my email touching on several issues that should demand attention, I still think that Lokithor already is good, perhaps could be even better.
Since it has yet to be used other than charging the JA3000Pro and endeavoring to understand the instructions from the limited instruction booklet, I want to start by stating that the delivery was as promised.
But, the expected delivery, the actual ship date and by which means, was advanced to me only after inquiring by email. The response was quick. Kudos.
An earlier email inquiring about the length for each charging cable was never answered. Each standard cable length, not what both cables span in tandem, should be clearly stated with longer cables available as an option or alternative. Your previous customers already are potential customers for longer cables.
This product is much like today’s new cars with too many electronics and limited answers for the questions you’re seeking which popped up during the learning process. AI only furnished partial answers, while not certain if applicable to only the said unit.
It is, however, built very robust. The manufacturers good intentions are all over the unit.
The basic use, to jump start a vehicle seems simple enough, as does the charging process. The LED’s display only a single green flashing LED in addition to displaying the accruing Voltage during the charging phase, while the immediate side bar displays W in the adjoining manually nonadjustable side bar instead of, I thought, Volts. The other LED’s are lit during charging, but not flashing.
Moreover, no visible way to verify the unit’s inherent voltage with a voltmeter, other than reenabling the units recharging cycle or possibly hooking the charging cables to a dead battery? Which I did not perform. The rapidly changing voltage on a voltmeter, while checking voltage from the enabled charging cables, without engaging a dead battery, is way too confusing and unreadable, Thinking that something is not right.
I find it highly challenging, because of the countless different models and vintages, for a tech writer to determine where to begin writing concise instructions.
One suggestion that became obvious was that longer charging cables should be offered either with the original units purchase or as an after-purchase option.
Most car battery booster equipment recommends that the Red charging cable is hooked to the cars Positive battery terminal, and the Black cable hooked to a car’s metal chassis opposed to the car’s batteries negative terminal. Which is what you show in your advertisements as do many others. That is indicative of short cables.
I see that you are in a pickle. Older cars may have older batteries, lead acid or even AGM type, on their last legs, prone to Hydrogen sulfide leakage and are more likely to require a Likithor charger. But so are newer high tech cars inducing voltage while just sitting for longer times with simply a discharged new battery not so prone to leak hydrogen sulfide yet. Still, not all vehicles have a metal chassis close to the car battery to hook up to the metal chassis.
The unit’s usage will eventually add to the above observations.