Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

United States Warehouse

Free shipping on all orders, qualify for free shipping from the US warehouse to all states of the US excluding Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Northern Mariana Islands, Marshall Islands.

EU Warehouse

EU warehouse located in Germany, support ship to most of the EU countries. Qualify for free shipping from the EU warehouse to Germany, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway, Switzerland, United Kingdom.

Please note that some islands may can't ship to.

Product Pricing: All prices are subject to change without notice.
Product Specifications: All product descriptions and specifications are subject to change without notice.

Damaged Shipments

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur. You’d better to take some picture to show us , so that we can confirm the specific details more directly.

Notice:

We process orders normally on weekdays. We hope that you can understand that orders may not be processed in time on weekends.

You can also take your time to contact us via: info@lokithorshop.com