Shipment processing time
All orders are processed within 2-3 business days. We will process orders as normal at weekend, but may will be a little delay at holiday. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
United States Warehouse
Free shipping on all orders, qualify for free shipping from the US warehouse to all states of the US excluding Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Northern Mariana Islands, Marshall Islands.
EU warehouse located in Germany, support ship to most of the EU countries. Qualify for free shipping from the EU warehouse to Germany, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway, Switzerland, United Kingdom.
Please note that some islands may can't ship to.
Product Pricing: All prices are subject to change without notice.
Product Specifications: All product descriptions and specifications are subject to change without notice.
Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur. You’d better to take some picture to show us , so that we can confirm the specific details more directly.
How to Track Your Order
Tracking information can be found under Orders in Account at the top left-hand side of the order page or in the email associated with the account in which the order was made.
We process orders normally on weekdays. We hope that you can understand that orders may not be processed in time on weekends.
You can also take your time to contact us via: firstname.lastname@example.org